Shipping Policy

Last updated: [Date]

Thank you for shopping with [Store Name]. We deliver orders within Pakistan. Please read this policy for information about order processing, delivery, and shipping charges.

Order processing

Orders are typically processed within 1–2 business days, excluding weekends and public holidays. During sales or busy periods, processing may take longer. We’ll contact you if there’s a significant delay.

Delivery areas and estimates

We currently ship to addresses within Pakistan. Estimated delivery times after dispatch are:

• Major cities: 2–5 business days

• Other areas: 4–7 business days

Delivery times are estimates and may vary due to your location, courier availability, weather, public holidays, or other circumstances outside our control.

Shipping charges

Shipping charges are shown at checkout or confirmed before your order is placed. If we offer free shipping, any conditions or minimum order requirements will be displayed at checkout.

Cash on delivery

Cash on delivery (COD) is available in selected areas and will appear as a payment option at checkout when available. Please provide a complete delivery address and a reachable phone number. Keep the exact order total ready for the courier where possible.

Order tracking

When tracking is available, we’ll send your tracking details by [SMS/email/WhatsApp] after your order is dispatched. If your tracking information hasn’t updated for several business days, contact us with your order number.

Delivery attempts and address changes

Please check that your delivery address and phone number are correct before placing your order. Once an order has been dispatched, we may be unable to change the address.

If delivery cannot be completed because the address is incomplete or no one is available to receive the parcel, the courier may attempt delivery again or return the parcel to us. Reshipping may incur an additional delivery charge.

Delayed, missing, or damaged parcels

If your parcel is delayed, appears to be missing, or arrives damaged, contact us at [contact email or WhatsApp number] and include your order number. For a damaged parcel, please send photos of the outer packaging and the item as soon as possible so we can review the issue.

Contact us

For shipping questions, contact:

[Store Name]
WhatsApp/Phone: [Phone number]
Email: [Email address]
Address: [Business address, Pakistan]